Privacy Policy
April 12, 2023
This Privacy Policy (the "Policy") describes how the developer of Safe VPN & AdBlock Master (referred to as "we", "us", or "the Company") collects, uses, discloses, and protects the information of our users ("you").
It is crucial to note that this Policy only applies to Safe VPN & AdBlock Master and not to the company's other products or websites.
We encourage users to regularly evaluate the Policy, as it may be updated periodically. If permission for such notifications has been granted, we may notify users via email, in-app message, or notification of any modifications to the Policy.
To clarify, we would like to start off with specifying the data we do not collect:
The specific applications, services, and websites that are accessed while connected to our service are not traced or stored.
Original IP addresses and server IP addresses are not recorded when using our service.
While connected to Safe VPN & AdBlock Master, DNS queries are not logged.
As a provider of internet privacy and security, we prioritize the privacy of our consumers. We aspire for openness in our business practices and consider trust to be the cornerstone of our relationship with our users.
To help you comprehend what information is collected, how it is collected, and why it is necessary, the data has been separated into categories.
Registration date (e.g., 2018/09/01) is automatically collected upon account registration.
Subscription status (e.g., 2018/09/01 - 2018/10/01) is automatically collected whenever users make a purchase.
Please note that these data are collected solely for users support purpose.
Operating system (e.g., iOS 11.3.1-10,000,000) is collected when a user opens the Safe VPN & AdBlock Master app.
App version (e.g., Version 6.1_132_432908b) is collected when a user opens the Safe VPN & AdBlock Master app.
Daily active users (e.g., 2018/09/01-19,000,000) information is collected whenever a user opens the Safe VPN & AdBlock Master app.
User geodemographics (e.g., US-100,000,000) is provided by the App store & the Google Play store.
These data help us to better understand our users as well improve the customer satisfaction under product planning.
Server location (e.g., US-California server 1) is automatically collected during VPN connection.
Connection time stamp (e.g., Connected@15:30 2018/05/15) is automatically collected during VPN connection.
Error report (e.g., Error_Userdoesnotallowconfiguration) is automatically collected when VPN connection failed due to error.
Network type (e.g., 4G) is collected by an analytic service provider.
This data is ONLY used for improving the VPN service and troubleshooting and will be AUTOMATICALLY ERASED PERMANENTLY from our system within 96 HOURS.
Analytics data (e.g., App crash report, in-app page engagement) is collected when using the Safe VPN & AdBlock Master.
Advertising data (e.g., iOS ad identifier - IDFA), Android ad master identifier)
This data is used to monitor the efficacy of the Safe VPN & AdBlock Master app and its features. It also allows us to provide the necessary support to keep our gratis VPN service operational. It is essential to note that these details are not shared with outside advertisers.
You can find additional information about the analytic service providers:
AppMetrica: https://metrica.yandex.com/ about/info/privacy-policy
Facebook: https://business.facebook.com/ privacy/explanation
Appsflyer: https://www.appsflyer.com/ product/data-privacy/
We are dedicated to safeguarding the privacy of our users, and have implemented several measures to protect their data:
Restricted access to data is granted to only relevant teams such as support and accounting teams
VPN connection data is removed permanently from our systems after 96 hours of collection
Regular review and updating of privacy practices to comply with regulations and laws by designated staff.
For any inquiries or requests related to user privacy, please contact us at support@safevpn-master.com and we will respond to your inquiries within 48 hours.
We use cookies on our website to improve our services. Specifically, we use the following types of cookies:
Session cookies: These cookies are used to store your preferences and login information on our site.
Google Analytics: We use this service to track the performance of certain pages on our site and to understand the impact of our advertising campaigns. You can find more information on Google Analytics' cookie policies at https://policies.google.com/ technologies/types
In compliance with the GDPR (General Data Protection Regulation), all users who are subject to the GDPR have certain rights related to their personal data. Specifically, as a user of Safe VPN & AdBlock Master, you have the following rights:
The right to be informed about the data that Safe VPN & AdBlock Master collects, as outlined in this Policy.
The right to request a copy of the data that we collect from you. Please note that this request may take up to 30 calendar days to fulfill.
The right to request that we correct any information about you that may be incomplete or inaccurate.
The right to request that we delete the information that we have about you. It's worth noting that some payment information may be required to be retained under tax laws.
The right to request that we suspend processing your personal data.
The right to receive a copy of the data we collect from you in a commonly used format, upon request. This may take up to 40 calendar days to fulfill.
The right to object to us processing your personal data.
The right to be informed in relation to any profiling or automated decision making processes.
It is important to periodically review this page in order to remain abreast of any modifications to our Policy, as it may be updated from time to time. If we make any changes to the Policy, we will make it accessible through our Service and indicate the revision date. By continuing to use our Service after the Policy has been updated, you signify that you have read, understood, and consented to the current Policy. If the modifications have a material impact on your rights or obligations, we will make reasonable efforts to notify you in advance by displaying a prominent notice on our Service, contacting you through the information you provided to us, or other appropriate means.
In case of any questions and inquiries about this Privacy Policy, do not hesitate to e contact us at support@safevpn-master.com .